If you've noticed a sudden drop in your Google reviews since February 7, 2025, you're not alone. Many businesses, including our clients at Hey You Social, have reported missing 5-star reviews and declining ratings. But don’t panic—this is a Google-wide issue, not something specific to your business.
Google has been rolling out stricter review moderation policies to combat fake and spammy reviews. However, during this process, many legitimate reviews have been temporarily removed or hidden, particularly 5-star ratings.
Google has not confirmed whether this is a bug or an algorithmic update, but based on past incidents, we expect that reviews will be restored once the issue is resolved.
At Hey You Social, we’re monitoring this situation closely. We expect to hear more from Google within the next 24-48 hours. As soon as we have updates, we’ll share them with our clients.
✅ Google will likely restore missing reviews in the coming days.
✅ The rating drop is temporary, so don’t stress about long-term damage.
✅ We’ll keep you updated on any new developments.
Have questions? Reach out to us. We’re here to help you navigate these changes and keep your online reputation strong.